Our session is a candid discussion of three issues we have encountered in serving our communities during COVID-19: interacting with students, facing disparate technology issues, and building community in the online workplace. We discuss how we have approached each of these issues, obstacles we have and will continue to encounter, and a hopeful perspective of the post-COVID workplace. This session is appropriate for novice as well as experienced instructional law or government information librarians, and we ask folks to reflect upon their own professional experience and growth in this program. Attendees will leave our program with specific communications strategies as well as a large-scale understanding of how students respond in crises.
